Stopped tracking exercise
My watch has stopped tracking my exercise. How can I reset or fix it? It used to track even when I just walked to work without starting the exercise app and that now no longer works.
Apple Watch, watchOS 2.2.2
Hi
The following steps may help:
If you have not yet done so, update your iPhone and watch to the latest software, starting with your iPhone:
- Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
- Update the software on your Apple Watch - Apple Support
Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your watch after placing it on your wrist
- On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn on.
Check that you are wearing your watch sufficiently snugly on the top of your wrist (if it is worn too loosely, your watch may believe that it has been removed from your wrist).
In order to credit progress towards your daily Exercise goal, the Activity app aims to identify activity that equals or exceeds the intensity of a brisk walk. This applies both during general daily wear and when recording workouts via the Workout app.
The definition of a brisk walk varies by person and depends on your personal information. To check that your personal information is accurate:
On your iPhone, in the Watch app, go to: My Watch > Health > Edit - tap and adjust items, then tap on Done.
Calibrating your watch can improve the accuracy of activity-related estimations, including Exercise. It may help to reset your existing calibration data (if any). Instructions for how to reset this - along with instructions for calibrating your watch - are available via the support article linked below.
If you would prefer to receive Exercise credit for the full duration of workouts, regardless of their intensity levels, track them via the Workout app and choose Other as the activity type. This will credit one minute of Exercise for each full minute of the workout. Active calories will be estimated at a rate equivalent to a brisk walk or based on data recorded by the heart rate sensor, whichever is higher.
More information:
Use the Activity app on your Apple Watch - Apple Support
Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support